We service all brands of labelers!
Our long history (starting in 1970) with labeling machines makes it easy for us to service all types of brands and models. As long as we can get replacement parts, we can fix whatever problem your label printer has. We also offer free telephone assistance, replacement manuals, catalogs, supplies, and free loaners depending on your needs.
Free lifetime customer technical support
As a valued customer, you will always receive technical support by calling our 800 (long-distance shown below) or our 503 number (for calls from outside the U.S.). If our customer service people can not help with your problem, we have technical experts that will gladly assist you. Each one is equipped to lead you step-by-step through the procedures necessary to get your equipment functioning properly. The benefits of this service are tremendous. You get the support you need, when you need it, without any costly delays, and most importantly .... it's FREE!
An added advantage is that we're super-specialists in a super-specialized field. That means that we're in it for the long-run, so when you buy a machine from us you won't find that we've stopped supporting it after a few years. We have customers that purchased their machines from us decades ago and we're still supporting them. As a matter of fact, we're supporting thousands of customers, all around the world, that can only get support, and supplies from us, because the outfit that originally sold them their machine stopped supporting it or went out of business.
Free Loaner Machines
Given the extensive use your equipment will receive, there may come a time when you need to send it in for a tune-up or repairs. However, we realize the importance of keeping your down time to a minimum. Therefore, we often provide a free loaner machine while yours is in for service. Our state-of-the-art service department has factory-trained service technicians who receive the best instruction available in order to get your equipment up and running like new.
We stock a complete inventory of supplies for, and provide service and repair for discountinued labeling, sign printing and poster printer machines. Call today!
